About

I care about how products work and who they work for.

View my experience on LinkedIn
Portrait of Rina Chang

What drives me

Making complex products make sense for users.

I want to understand what people need and why, what gets in their way, and the context they’re working in. That understanding shapes how I design products, workflows, and interactions that help users accomplish their goals.

  • Product/UX design: interaction design, information architecture, systems design
  • Design thinking: workshop design and facilitation

How I work

With curiosity about the problem, the product, and the constraints.

I use research to understand the problem and question assumptions, then make ideas tangible through prototypes. Testing and iteration help me learn with users and turn that learning into better decisions. I use AI tools to accelerate exploration, prototyping, and learning.

  • A/B testing and experimentation: test design, analysis, and iteration
  • UX research: research synthesis, usability testing
  • Prototyping: front-end prototyping with HTML, CSS, and JavaScript, including hand-coded research prototypes; AI-assisted prototyping

What I bring

Weaving together user needs, technical realities, and business goals.

I help teams decide what to build, why, and when. Working across design, product, and engineering, I connect user needs with technical constraints and business priorities to shape strategy, make tradeoffs, and move ideas toward delivery. I keep the intended impact in view so teams can evaluate what changes for users and the business.

  • Product strategy: prioritization, tradeoffs, and outcome evaluation
  • Cross-functional collaboration: design through delivery